Isuzu Technical Center of America, Inc. (ITCA)

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Commercial Vehicle Product Planning & Engineering (CVPPE)

Commercial Vehicle Product Planning & Engineering (CVPPE) is responsible for the development of future Isuzu vehicle models for the North American market. Coordinating closely with its Japan counterparts, CVPPE augments the base N-series chassis to create added value based on local customer demands. CVPPE also acts as the center of expertise for unique American models including the Gas Engine N-Series, the Walk-In Van chassis, and a future increased GVW model.

  • Commercial vehicle product planning and design engineering
  • Unique model development for North American market
  • Profitability improvement
  • Prototype coordination and parts procurement
  • Accessory development
  • Field usage research and market trend analyses
  • Field quality support

 

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30,000

Isuzu Global Employees
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360

Isuzu North America Employees

Powertrain and Vehicle Research & Development (PVRD)

Powertrain and Vehicle Research & Development (PVRD) functions as the development, validation, and test department for ITCA. PVRD operates the onsite engine and vehicle test facilities and is committed to enhancing diesel engine performance & emissions, onboard diagnostics, vehicle & subsystem performance, and vehicle & component durability/reliability.

  • Engine & emission testing
  • Vehicle & subsystem performance testing and validation
  • Onboard diagnostic (OBD) development
  • Engine evaluation & verification/validation
  • Heavy duty in-use testing (HDIUT) and light duty in-use testing (LDIUT)
  • Prototype building
  • Durability and NVH test support
  • Field support
  • Benchmarking & market research
  • Other powertrain and vehicle development support

Quality Management (QM)

Quality Management (QM) is earnestly engaged in the resolution of field issues by means of leveraging Isuzu’s technological and organizational capacity. QM is active in capturing the needs of the customer, understanding current usage, and compiling and disseminating product quality information.

  • Field issue resolution
  • Voice of the customer (VOC) analysis and feedforward/feedback to engineering
  • Cultivation of awareness of market needs and usage by superintending the engineering curriculum for Engineer I/II
  • Management of companywide product quality meeting to disseminate quality and market information

Vehicle Compliance & Certification (VCC)

Vehicle Compliance & Certification (VCC) is responsible for navigating through increasingly complex and stringent government regulations in order to ensure that all Isuzu products in North America are properly certified. VCC is ITCA’s agency reporting and enforcement function, and is actively involved in congressional and industry trends and activities.

  • Certification of engines and vehicles
  • Government reporting
  • Enforcement (e.g. recalls and defects)
  • Trade association representation
  • Congressional activities
  • On-highway and non-road industry intelligence

Finance & Corporate Planning (FCP)

Finance & Corporate Planning (FCP) supports ITCA’s business planning and improvement activities by working with all departments to enhance company procedures and systems, provide clarity and accountability in budgeting and accounting activities, regulate the control of assets and inventory, and provide bilingual communication and translation support.

  • Budgetary and accounting control & administration
  • Asset management including control of all vehicles and engines
  • Improvement and standardization of business systems
  • Establishment and monitoring of procedures and systems in collaboration with all ITCA departments
  • Control of translation requests, documents, resourcing, and scheduling

Facilities

Work Shop

The garage area functions as a work shop to prepare vehicles for testing, implement design changes, assemble prototype vehicles, and conduct benchmarking activities. Vehicles are validated to ensure compliance with Isuzu’s stringent test standards.

Chassis Dyno

The chassis dynamometer lab encompasses a single roll dyno utilizing test benches and analyzers from Horiba, AVL, and Siemens. The lab provides full test and fabrication capability to support development, OBD-II, and certification functions under U.S., EPA, European, and Japan test cycles. The chassis dyno lab is unique within Isuzu in that it has full emissions capability for the N-series 4J vehicle.

Soak Room

The chassis dynamometer soak room allows vehicles to “soak” or rest until they reach ambient temperature in preparation for emissions testing.

Driving Course

The onsite test course is used to test and validate vehicles after updates or design changes have been implemented. Supported test activities include those related to braking performance, acceleration, drivability, and squeak & rattle testing.

Engine Build Room

The engine build room serves as the staging area for prepping engines with all needed modifications before and after installation into one of the four onsite engine dyno cells. The build room is also utilized as a storage area for past and future test engines.

Engine Dyno Cells

The engine dynamometer lab supports altitude calibration and development testing under simulated non-sea level conditions, engine performance testing under steady-state and transient conditions, vehicle and transmission simulation testing for engine and aftertreatment calibration, and emissions testing with Horiba, FTIR, AVL 483 soot meter, and other emissions-related equipment.

Rig Room/Investigation Room

The rig room is utilized to disassemble, investigate, and document engines recovered from the field for the purpose of field quality improvement.

Clean Room

The clean room allows filters of particulate matter (PM) to be weighed for engine dyno testing, chassis dyno testing, and portable emissions measurement system (PEMS) testing. Strict environmental controls are maintained to ensure accurate measurement of particulates.